At the Hotel
Our business centre offers every support in both technology and services. Our restaurants, ranging from classic French to modern Thai, are perfect for entertaining colleagues or clients.
And then there's how you prepare for a meeting. Our state-of-the-art fitness centre provides everything you need to keep yourself in top condition, while our award-winning Oriental Spa offers specially designed jet-lag treatments and rejuvenating massages, so that you're ready to go, body and soul.
Meetings
Meetings by Mandarin Oriental is a global programme that ensures a truly successful event at every Mandarin Oriental hotel and resort worldwide. We are committed to finding the best creative solutions for your business or social gathering, with flexibility and flair. Meetings that are as individual as each hotel or resort.
Whatever your event, we can provide a boardroom with the latest technology for 10 people on a corporate brainstorming mission, to a lavish banquet for 460. In each case, our commitment to quality, reliability and to ensuring you and your guests enjoy an occasion to remember is non-negotiable.
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Superior Product Knowledge |
Highly-Personalized Site Inspections |
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Our meetings professionals are certified and trained to be creative and think on their feet, to ensure your event is a memorable one |
When you visit us for a site inspection, you will be accompanied by a member of senior management |
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Understanding Your Program |
Sensitive To Your Needs |
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We will listen attentively at all times, ensuring that your vision becomes a reality |
We will handle any potential conflict with the utmost sensitivity |
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Communicating Your Event |
Handling Group Reservations |
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We want everything to run like clockwork, so we have a seamless communications process in place between all departments |
A dedicated Conference Sales Manager will be your single point of contact throughout your event, regardless of size |
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Involving Senior Management |
Superior Technical Support |
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We take your business seriously so senior management will be involved at all stages of your event |
We are committed to providing superior on-site technical support |
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Personalized Credit Procedures |
Dedicated Event Staff |
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Whatever your credit and billing needs, we will personalize procedures in advance of your event |
All our staff will be fully briefed, providing highly attentive service together with the utmost discretion |
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Effective Solutions |
Serving The Meeting Planner |
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Our staff are trained to be responsive in finding effective solutions to unforeseen problems, quickly and discreetly
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We will give you, the meeting planner, total support and will be on hand at all times to ensure a successful event |
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Measuring Client Feedback |
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We want to maintain our high standards so constantly monitor our service and value feedback from our clients |